Episode 1: Communication Traps: Is It You or Is It Me?


We all fall victim to communication mishaps.We think we are on the same page until we realize that the results that we are getting do not match our expectations. We will explore the DISC assessment tool, ways to use DISC for you, your team and your organization. We will also cover how to build trust on your teams and ways to set clear expectations. You will learn about activities that build trust in the workplace, identity what is keeping you from reaching your full potential and ideas on improving your key relationships. This is the first show in the series and you will also learn about Jeff Smith and his leadership journey while also learning about clients he has worked and their best practices.


Jeff Smith is the CEO of Voltage Leadership Consulting based in Roanoke, Virginia.  Since 2001, he has been an executive coach to management and leadership professionals in both for profit and not-for-profit organizations.  From working for Capital One and Carilion Clinic, Jeff brings over 25 years of experience working as an executive in human resources and operations roles leading: operations, human resources, and merger and acquisition efforts.   He uses a collaborative approach with his clients to help them determine their vision and then identify a plan to help them achieve their full potential in their professional and personal lives.