Episode 23: 'Joyful Success: What Happens When Culture and Accountability Meet'

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Join us for a conversation with Cynthia Rancourt, CEO of Polymer Solutions Incorporated (PSI), named one of Virginia’s Best Places to Work. PSI is an independent materials testing lab and strategic resource for the testing of polymers, plastics, metals, gases, and much more. The PSI team shares a passion for great science! The team is one that loves a great challenge and is curious in nature. The PSI company culture is fun and quirky—for example they recently had a Company BBQ where they raced remote control cars around a track designed to emulate the chemical structure of caffeine. The scientists at PSI know how to work hard but they also know how to play hard. Join Voltage Leadership’s Jeff Smith and Jennifer Owen-O’Quill for a lively roundtable with Polymer Solutions CEO Cynthia Rancourt and their Chief Growth Officer, Caitlyn Scaggs, about building great culture while driving exceptional results. This is an hour you won’t want to miss!


Cynthia Rancourt

I am a Quality Assurance professional with 11 years of experience. I am now serving as the Chief Executive Officer at Polymer Solutions Incorporated, a chemical analysis and physical testing lab in Christiansburg, Va. I was previously the Chief Operating Officer within this company. PSI is on track for big growth within this year and over the next five years. I look forward to directing this growth and expanding PSI's reach. 

Caitlyn Scaggs

As Chief Growth Officer at Polymer Solutions my role is to provide consistent leadership to facilitate company growth across multiple departments. I plan and execute high level strategy while never forgetting it must carefully align with day-to-day business activities. Specific departments that I oversee include sales, marketing, communications, company culture, hospitality, and branding. I enjoy the interaction between these departments and intentionally using one to leverage the other.