What separates our best days at work from the most challenging ones? What do they have in common? What might we have done differently? How can we improve next time? How do we make every day at work the best it can possibly be for everybody, including the end users of our work product? If you have ever asked yourself these questions, you won’t want to miss our next VoltCast: Illuminating Leadership, Time, Energy, People & Communication. We will explore practical tips, tools and lesson learned with Ms Kari Lightner, Director – Regional Health Clinics at Bath Community Hospital, Hot Springs, Virginia.