We have all heard the saying, “People are our greatest asset”. If so, then why do many organizations drop the ball with regard to their on-boarding? By the time we find them, tell them, sell them on joining our organization and ramp them to productivity, we have a small fortune invested! Done well, on-boarding positively impacts culture and reduces bad turnover. Yet some think it’s acceptable to pay lip services to this crucial function. A good hire can be turned into a bad hire if proper on-boarding is practiced. And the worst of it is that this is self-inflicted! Phrases like, “we were just too busy”, or “they have x number of years of experience and should know what to do” are offered up as after the fact excuses for not understanding the importance of getting new stakeholders properly integrated with their new work family. If you have had challenges with this in the past, or are evaluation your on-boarding processes, you won’t want to miss Illuminating Leadership! [Read transcript here]
In a disrupted world, what does effective change leadership look like today? How do you take the lessons learned from your change experiences and apply them quickly and effectively to the next change you lead? What do our teams and organizations need from us to successfully navigate change? And how do we manage our own mindset in the process? Join the conversation as Jennifer Owen-O’Quill welcome Amy Robertson to our show. Amy is in the midst of preparing her team for a significant regional merger. We will share stories, lessons learned, and challenges that are arising in her day right now. Bring your questions for this real-time conversation. [Read transcript here]
Should we focus on innovation or stability? Do I need to focus on getting more tasks done or building relationships with my team? Should we centralize functions or decentralize? Should I exercise at 5am or get more rest? Do you find yourself asking these questions on a daily basis? If so, then please join Jeff Smith and Cara Wilson as we host Voltcast: Illuminating Leadership on VoiceAmerica. We will be discussing Polarities which are interdependent pairs that need each other over time to maintain and gain performance. Since polarities are unavoidable, they are present in every individual, team, and organization. We will be talking about how to recognize polarities, how to change your either/or thinking to and thinking and how to implement changes in your mindset. We look forward to a fast-moving, entertaining show that will highlight case studies of using polarity management. We hope you can join us on Tuesday. [Read transcript here]
When US Airways Flight 1549, or “The Miracle on the Hudson,” ditched into the Hudson River on January 15, 2009, Dave Sanderson knew he was exactly where he was supposed to be. The last passenger off the back of the plane on that fateful day, he was largely responsible for the well-being and safety of others, risking his own life in frigid water to help other passengers off the plane. Despite the hazards to himself, Sanderson thought only of helping others and emerged from the wreckage with a mission: to encourage others to do the right thing. Do you feel like you are swimming all day and are just trying to keep your head above water? Jeff and Dave will be talking about what leaders can learn about themselves during chaos. We will also explore how Dave has used his experience to influence and teach others. [Read transcript here]
Do you ever feel like an imposter, posing as a leader? Do you have a lot of intentions for something you plan on doing but not as many results as you had hoped? Do you think in a couple of years, you will have more self-confidence and be a better leader, spouse, parent, friend, etc. Please join Jeff Smith and April Armstrong, Founder of AHA Insight as we tackle these types of questions. We will explain our philosophy, share our coaching cases and tips for you to design the life you are looking to live. [Read transcript here]
It is said that trust is a lot like oxygen. Everybody knows when its present and everybody seems to feel it when it’s not. It is also the main reason professional (and some personal) relationships fail. Trust is reciprocal like a two-way street. It is also like a seed planted that, over time, builds stable and predictable relationships. Conversely, Trust or lack of it, often shows up in increased “bad” turn-over statistics, low engagement survey scores and lots of gossip driven “noise” in the system. So how can Leaders help build up Trust on their Teams and in their organizations? [Read transcript here]
Do you ever feel like your days are flying by and running into one another? Do you have good intentions about planning for your work but end up being consumed by e-mail and the crisis of the day? Have you wanted to start a work-out regimen but somehow never seem to get around to it? If you are curious about these type of questions, then please join us on Tuesday, August 8th at 1pm EDT for our next Voltcast: Illuminating Leadership. Host, Jeff Smith, will be talking with Dr. Alan Schlechter, who is the co-author of the book UThrive: How to Succeed in College and Life. He and co-author, Daniel Lerner, teach the most popular elective class at New York University, The Science of Happiness. We will discuss best practices around well-being, ways to grow your effectiveness and share case studies of leaders who have grown their skills while also enjoying their role more. This will be a fun conversation full of tips and ideas for leaders to implement right after the show! [Read transcript here]
Are you looking for a way to have motivated and engaged employees? Are you looking for the next leader of your organization? Department? Project? If so, feedback and development are two tools to help ensure you will the person ready when you need them. However, so many of are so focused on our day to day tasks, we never seem to have time for relationships and growing the people on our team. Please join host Jeff Smith and his guest, Tiffany Quivers who is a thought leader on feedback, development and growing talent in organizations. We will cover a model on feedback, share ideas from organizations we have worked with and practical tips to help you grow your skillset. This fast moving show will inspire and provide you steps on how to grow others on your team. [Read transcript here]
Have you ever felt frustration at work and thought to yourself, how do I do better and make an impact? Jon Hagmaier certainly felt troubled as an educator who was trying to academically inspire “at-risk” students. However, what Hagmaier has always been passionate about is recognizing life’s Aha moments and going All-In to achieve a goal. From the newly released book ‘Aha! To All-In’, please join co-author, Jeff Smith, and author, Jon Hagmaier, as they discuss their experiences developing Interactive Achievement from a three-person startup into a multi-million dollar company. Tune in to hear tips, tools, and stories from their journey. [Read transcript here]
Congratulations! You have just been promoted and you will now be leading the people that were just your friends and peers! Or, maybe you are a 1st time manager in a new culture, company or department. This type of transition is one of the most challenging you will face in your career. Please join Jeff Smith and Maged Khalef as we discuss our experiences both as leaders that have gone through this transition and as coaches that support clients through this challenge. We will offer tips, tools, case studies and resources to help you grow your leadership. [Read transcript here]
Who had the greatest influence in your life? What leader saw something in you that you may not have seen in yourself? What would you team say about your influence skills? Are you trying to leading change in your organization that requires influence skills? Please join Jeff Smith and Jennifer Owen-O’Quill in a conversation about influence and the impact of your leadership. We will offer tools and tips to grow your influence and help you become a better leader and achieve more success. [Read transcript here]
What type of experience do you want people to have? How you show up and perform matters. Your entrance, tone of voice, and even choice of words design an experience for others. As a leader, your presence carries the weight of cultivating a certain experience for employees and clients. How do you facilitate the type of experience you intend for them? Join Jennifer Owen-O'Quill today on Voltcast as she talks about designing an executive presence that will maximize results in challenging environments. Jennifer, along with her colleague, Jeff Smith, coaches CEOs and leaders on their executive presence. [Read transcript here]
We sometimes think we have things so rough. Our 16th President was probably one of the most revered and the most hated figures by his contemporaries. Abraham Lincoln was elected by what was then the lowest plurality in an American election to date. The country was disintegrating, military leaders and cabinet members questioned his leadership, and there were numerous threats on his life. In spite of it all, Lincoln’s approach to managing people and circumstances fostered innovation and engagement. Lincoln developed and used his amazing talent for Coaching and public Speaking. He kept people in his organization engaged while delivering at the most challenging news at often the most challenging of times. His methods for providing feedback to wayward subordinates would be the envy of any leader anywhere. We would do well to learn from his experiences the next time we are frustrated because something that was supposed to happen didn’t or a colleague let us down. [Read transcript here]
Many leaders were brought up to believe they had to have all the answers and rescue their employees when they were stuck. We often call this “heroic” leadership and it sets up the leader as the rescuer. This scenario can create resentment for both the leader and the followers. It can also lead to burn-out for leaders and disengagement for followers. Please join Jeff Smith and Petra Platzer as we the journey from expert leader to strategic facilitator. We will outline the new mindset for leadership in today’s organizations, highlight case studies from our clients and close with tools and tips for implementation.
Studies have found that people who live, lead and work with purpose live up to 7 years longer, are 42% more likely to experience contentment in life and at work, and are four times more likely to be engaged in their jobs (Gallup, 2013; National Institutes of Health, 1998; New York University, 2015). In addition, organizations who have a strong sense of purpose are more profitable and outperform the market 6:1 (Deloitte, 2014). But what is purpose and how do we awaken it in both life and work? Please join Jeff Smith and Zach Mercurio as they discuss defining your purpose, creating meaningful work experiences and creating a leadership style that allows others to find purpose and meaning in your organization.
As a leader, you set a vision and develop strategies to achieve goals, drive change, and create a successful organization. But what happens when those well-developed plans fail to come to life due to employee indifference or inaction. Dynamic leaders paint the picture of where the organization is heading, share why it matters, and then allow its members to write themselves into the organization’s success story. During Voltcast: Illuminating Leadership, Joanne M. Loce, Managing Partner of Fortify Leadership Group, will share storytelling techniques that will enable leaders convey strategy in a compelling, memorable way. We will discuss how leaders can tell stories and draw images to drive change, inspire action, and deliver business results. Please join us for this entertaining and thought provoking show.
A fresh new year is well underway and we are into an intense time known as “Q1”. Are things unfolding as you had planned during strategy sessions at the end of 2016? If so, great and congratulations. If not, what actions should be taken and how should they be communicated? In other words, how hard should leadership push for results and how should they go about it? This is a question that all leaders face at different times. The answer to it often determines how culturally engaged the workforce is. Are leaders “pushing” on the right things? Are these things fully understood before actions are taken? Are the right actions being taken at the right time vs prematurely? What are the leadership skills necessary to rally the troops during these trying times? If you have been there, or are there now, you will not want to miss our next Voltcast as we explore the use of an excellent management tool called iPUSH® to hit the finish line strong and move the needle. iPUSH®, how about you?
Have you ever thought of starting your own company? Are you already there and need some inspiration and motivation? Are you a leader in an organization that needs to think more entrepreneurial? Host Jeff Smith and Jay Markiewicz, Executive Director of Entrepreneurship Programs at Virginia Commonwealth University will be talking about their leadership journey and sharing lessons learned from their journey. They will also be sharing best practices from coaching, teaching and working with entrepreneurs. Jay will be sharing a model called the Entrepreneurship Journey during the show. Success in the entrepreneurship journey is driven by three domains; Human Story, Mindset, and Set of Activities. Where these three domains intersect is the entrepreneur's (Leader's) unique value contribution (UVC). The job of the entrepreneur (leader) is to navigate and align these domains in order to live their very own Unique Value Contribution (UVC). Please join on Voltcast: Illuminating Leadership.
We are blessed to work with amazing leaders all over the globe, and we are going to share some of the tools, tips and best practices from leaders we work with. These tips from CEO’s, CFO’s, Directors, Front Line Managers, Team Leads and Project Managers. This fast-moving dialogue will include stories, successes and challenges that our leaders have experienced. Join us as Jeff Smith, Jennifer Owen-O’Quill, and Lee Hubert share our stories and ideas. We believe this will help give you ideas to continue to grow to your next level of leadership and performance in the coming year.
To perform with excellence leaders must be both prepared themselves and capable coaches of others. As the year comes to a close and we turn to the New Year, what new ideas and skills will you and your team need to add to succeed? Join us as Jeff and Jennifer share best practices for creating and shepherding Individual Development Plans, and the top resources they use personally and with their clients to ensure that all of us continue to grow to our next level of leadership and performance in the coming year.