Engagement

EP. 63- Culture By Design- Feedback is a Key Ingredient

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Are you trying to help your employee’s move from surviving to thriving? Do you want to have a culture that has a motivated and engaged workforce? Do you know how to get your team to give you feedback so that they can perform their best? Please join host, Jeff Smith, and his guest Dr. Mark Greenawald as they discuss culture, feedback and cases of organizations with a strong culture. We will share best practices, tips and tools to help you design the culture you are looking for while also helping you improve your leadership. [Read transcript here]

EP. 58- purpose works- tools for leading a purpose driven organization

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Studies have found that people who live, lead and work with purpose live up to 7 years longer, are 42% more likely to experience contentment in life and at work, and are four times more likely to be engaged in their jobs (Gallup, 2013; National Institutes of Health, 1998; New York University, 2015). In addition, organizations who have a strong sense of purpose are more profitable and outperform the market 6:1 (Deloitte, 2014). Please join Jeff Smith and Zach Mercurio at 1pm EST on 10/24/17 as we discuss defining your organization’s purpose, creating meaningful work experiences and creating a leadership style that allows others to find purpose and meaning in your organization. We will discuss practical tools, tips and case studies on how to build an authentically purpose driven organization. We look forward a great conversation and we hope you can join us. [Read transcript here]

EP. 52- leadership behaviors that build employee trust

It is said that trust is a lot like oxygen. Everybody knows when its present and everybody seems to feel it when it’s not. It is also the main reason professional (and some personal) relationships fail. Trust is reciprocal like a two-way street. It is also like a seed planted that, over time, builds stable and predictable relationships. Conversely, Trust or lack of it, often shows up in increased “bad” turn-over statistics, low engagement survey scores and lots of gossip driven “noise” in the system. So how can Leaders help build up Trust on their Teams and in their organizations? [Read transcript here]

EP. 45- feedback and development are a gift

Are you looking for a way to have motivated and engaged employees? Are you looking for the next leader of your organization? Department? Project? If so, feedback and development are two tools to help ensure you will the person ready when you need them. However, so many of are so focused on our day to day tasks, we never seem to have time for relationships and growing the people on our team. Please join host Jeff Smith and his guest, Tiffany Quivers who is a thought leader on feedback, development and growing talent in organizations. We will cover a model on feedback, share ideas from organizations we have worked with and practical tips to help you grow your skillset. This fast moving show will inspire and provide you steps on how to grow others on your team. [Read transcript here]

EP. 44- retention and recognition strategies

Which comes first, employee retention strategy or recognition? What do employees want and why do they leave? What are the drivers of employee retention and engagement? Does the employee or new hire” Fit” with the Team? How frequently are they given meaningful coaching and feedback? How often are the recognized for their contributions to organizational success and how are they recognized? Are “problems” known to the staff and largely unknown to managers and executives? Is the culture in “denial” of the realities being faced by the people that make the organization go? It is the wise organization indeed that knows the answers to these questions. Please join us on the next Voltcast as Voltage CEO Jeff Smith and Principal Consultant Lee Hubert as they discuss retention and recognition strategies that all organizations can benefit for immediately. [Read transcript here]

EP. 39- the challenge of change- our top 5 lessons learned

Change is both a constant and a challenging part of our professional lives. Leading change and managing change are different skills, and learning to navigate both processes successfully is essential to long term leadership success. Tune in to hear Jeff and Jennifer’s Top 5 Lessons Learned. With both Success Stories and Pitfalls to Avoid, these lessons in change are gleaned from Voltage Leadership’s most successful and challenging client engagements. [Read transcript here]

EP. 33- leadership lessons from lincoln

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We sometimes think we have things so rough. Our 16th President was probably one of the most revered and the most hated figures by his contemporaries. Abraham Lincoln was elected by what was then the lowest plurality in an American election to date. The country was disintegrating, military leaders and cabinet members questioned his leadership, and there were numerous threats on his life. In spite of it all, Lincoln’s approach to managing people and circumstances fostered innovation and engagement. Lincoln developed and used his amazing talent for Coaching and public Speaking. He kept people in his organization engaged while delivering at the most challenging news at often the most challenging of times. His methods for providing feedback to wayward subordinates would be the envy of any leader anywhere. We would do well to learn from his experiences the next time we are frustrated because something that was supposed to happen didn’t or a colleague let us down. [Read transcript here]

    EP. 29- moving an expert leader to strategic facilitator

    Many leaders were brought up to believe they had to have all the answers and rescue their employees when they were stuck. We often call this “heroic” leadership and it sets up the leader as the rescuer. This scenario can create resentment for both the leader and the followers. It can also lead to burn-out for leaders and disengagement for followers. Please join Jeff Smith and Petra Platzer as we the journey from expert leader to strategic facilitator. We will outline the new mindset for leadership in today’s organizations, highlight case studies from our clients and close with tools and tips for implementation. 

    EP. 25- how to use outside resources

    Who are your Trusted Advisors? What do you intend them to do for your organization? Do you need a Coach, Trainer, Facilitator, Speaker, Onboarder, Mentor, Board Interfacer or some other type of resource? What are the best ways to use them? We know and understand the challenges in finding the role for the right "fit” for your organization. Clarity about roles, goals and expectations are a large part of the process. If you have ever been tasked with engaging with outside resources, you won’t want to miss our next VoltCast. Voltage CEO Jeff Smith and Principal Consultant Lee Hubert will share practical tip and best practices to get clarity on “How to Use Outside Resources.”

    EP. 22- pushing for results? move the needle with ipush

    A fresh new year is well underway and we are into an intense time known as “Q1”. Are things unfolding as you had planned during strategy sessions at the end of 2016? If so, great and congratulations. If not, what actions should be taken and how should they be communicated? In other words, how hard should leadership push for results and how should they go about it? This is a question that all leaders face at different times. The answer to it often determines how culturally engaged the workforce is. Are leaders “pushing” on the right things? Are these things fully understood before actions are taken? Are the right actions being taken at the right time vs prematurely? What are the leadership skills necessary to rally the troops during these trying times? If you have been there, or are there now, you will not want to miss our next Voltcast as we explore the use of an excellent management tool called iPUSH® to hit the finish line strong and move the needle. iPUSH®, how about you?

    EP. 14- are you ready to compete for talent?

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    Are you ready to Compete for Talent? As our economy cycles things change and people move. According to recent job satisfaction surveys, about 1 in 3 workers will change jobs in the next 6 months, (Saba), 49.5% of employees are "not engaged" and another 16.5% are “actively disengaged." (Gallup) Significant numbers of people have stayed in jobs that are less than optimal for various reasons waiting for their “window of opportunity.” Many organizations are now taking a fresh look at making Winning Cultural Moves in order to foster better workforce engagement and retention. As the economy creates better jobs, employers who are unprepared will pay a high price in turn over. There is an old business saying that says, “Culture beats strategy every time." What then should forward looking leaders be thinking about? Please join Voltage CEO Jeff Smith, and his guest Principal Consultant Lee Hubert on the next Voltcast to explore the answers to these and other questions. Are you ready to Compete?

    EP. 11- coaching and developing serving leaders

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    Have you heard the term Serving Leader and wondered what that means? Have you wondered if you are engaging enough with your team? Would you like to learn more about how to increase engagement and motivation of your leaders and staff? What models and tips could I use to help co-create ideas with my team? If you are curious about any of these questions, please join us for our next Voltcast: Illuminating Leadership. Jeff Smith will host Cara Wilson for a discussion about how to develop and coach serving leaders. Cara and Jeff both led leadership programs for Cleveland Clinic across the globe and they will be sharing their insights. Cara is now a facilitator and coach at Tableau in Seattle, WA and will share her current thinking on leadership trends and how to apply them to your organization.

    EP. 5- engagement by design

    Hello leaders, yes I am talking to you! Engagement can't just be a buzz word you throw around. You can't just want your 'employees to be engaged' or 'your customers to be engaged'. It has to be a strategy that is embedded throughout your entire organization and this requires dedication, commitment and an understanding of what engagement really is -an emotion-. It also requires that you have the right resources to help them take your vision of engagement and make it a reality in every corner of the company. If you care about creating a company where your employees and customer are so engaged that they become brand champions you have to be intentional and focused on processes that lead to emotional outcomes. Please join us as we cover best practices and tips on creating an engagement culture. Joining Jeff on the show will be Marisa Keegan who is the host of the engagement focused podcast Utter Brilliance and wrote the book Culture: More than Jeans and Margarita Machines. [Read Transcript Here